Our process relies on a number of community referral sources, primarily nonprofit organizations and social service agencies. Our most significant presence is in Lincoln and Lane counties, though our services are also fully accessible virtually. When a client is referred to us, a confidential harm report is created and reviewed to make sure it qualifies for our program. We are interested in addressing eight specific areas of engagement and harms that can be interpreted by criminal code.

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A case developer will contact the harm respondent ("offender") and/or impacted party ("victim") to let them know about our Restorative Justice option that can address the specific harms that were experienced. If the party agrees to enter our program, we work toward a restorative dialogue that allows for the formation of reparation agreements. Our process is designed to be adaptable and accommodate the needs of unique conflicts (see diagram below).